Message-ID: <736774b5f0c7f2aae835b93fc5833a14@www.test.mscasl.it>
Date: Fri, 27 Mar 2026 09:21:16 +0000
Subject: Conferma Apertura Ticket
From: Supporto <assistenza@mediterservice.it>
To: fabrizio.fanelli@mediterservice.it
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Ciao fanellif,

la tua richiesta di assistenza =C3=A8 stata registrata =
correttamente.

Dettaglio ticket:
- ID Ticket: #13
- Oggetto: MODIF=
ICA ANAGRAFICHE=20
- Categoria: Anagrafiche
- Priorit=C3=A0: Critica - si=
stema bloccato o fermo operativo
- Data creazione: 2026-03-27

Il nos=
tro team prender=C3=A0 in carico la segnalazione e ti aggiorner=C3=A0 non a=
ppena ci saranno novit=C3=A0.

Grazie,
Team Assistenza

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<!DOCTYPE html>
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-8">
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  =
  <meta name=3D"viewport" content=3D"width=3Ddevice-width, initial-scale=3D=
1.0">
    <title>Conferma Apertura Ticket</title>
    </head>
<body s=
tyle=3D"margin:0; padding:0; background-color:#eef2f7; font-family:Arial, H=
elvetica, sans-serif; color:#2c3e50;">

<table role=3D"presentation" wi=
dth=3D"100%" cellspacing=3D"0" cellpadding=3D"0" border=3D"0" style=3D"back=
ground-color:#eef2f7; margin:0; padding:30px 0;">
    <tr>
        <td =
align=3D"center">
            <table role=3D"presentation" width=3D"680" =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0" style=3D"width:680px; max-=
width:680px; background:#ffffff; border-radius:14px; overflow:hidden; box-s=
hadow:0 8px 28px rgba(32, 45, 64, 0.12);">
               =20
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     <!-- Header -->
                <tr>
                    <td style=
=3D"background:linear-gradient(135deg, #1f2d3d 0%, #2f4054 100%); padding:2=
4px 32px;">
                        <table role=3D"presentation" width=3D=
"100%" cellspacing=3D"0" cellpadding=3D"0" border=3D"0">
                =
            <tr>
                                <td align=3D"left" style=
=3D"color:#ffffff; font-size:26px; font-weight:bold; letter-spacing:0.5px;"=
>
                                    My Application                     =
           </td>
                                <td align=3D"right" styl=
e=3D"color:#7fe0ea; font-size:13px; font-weight:bold; text-transform:upperc=
ase;">
                                    Assistenza
                 =
               </td>
                            </tr>
                =
        </table>
                    </td>
                </tr>

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                <tr>
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                    <td style=3D"padding:36px 32px 24px 32px; background-co=
lor:#ffffff;">
                       =20
<div style=3D"margin:0; padding=
:0;">
    <div style=3D"font-size:28px; font-weight:bold; color:#1f2d3d; =
margin-bottom:10px;">
        Ticket aperto con successo
    </div>
=

    <div style=3D"font-size:15px; color:#5f6b7a; line-height:1.7; margin=
-bottom:28px;">
        Ciao <strong>fanellif</strong>,<br>
        la =
tua richiesta di assistenza =C3=A8 stata registrata correttamente nel siste=
ma.
    </div>

    <table role=3D"presentation" width=3D"100%" cells=
pacing=3D"0" cellpadding=3D"0" border=3D"0" style=3D"margin-bottom:26px;">=

        <tr>
            <td style=3D"background-color:#f7f9fc; border=
:1px solid #e6ebf1; border-radius:12px; padding:24px;">
                <=
div style=3D"font-size:13px; color:#8a94a3; text-transform:uppercase; lette=
r-spacing:0.8px; margin-bottom:14px;">
                    Dettaglio tick=
et
                </div>

                <table role=3D"presentatio=
n" width=3D"100%" cellspacing=3D"0" cellpadding=3D"0" border=3D"0">
     =
               <tr>
                        <td style=3D"padding:10px 0; =
border-bottom:1px solid #edf1f5; width:38%; font-size:14px; color:#5f6b7a;"=
>
                            ID Ticket
                        </td>=

                        <td style=3D"padding:10px 0; border-bottom:1px s=
olid #edf1f5; font-size:14px; color:#1f2d3d; font-weight:bold;">
        =
                    #13                        </td>
                    =
</tr>
                    <tr>
                        <td style=3D"pad=
ding:10px 0; border-bottom:1px solid #edf1f5; font-size:14px; color:#5f6b7a=
;">
                            Oggetto
                        </td>=

                        <td style=3D"padding:10px 0; border-bottom:1px s=
olid #edf1f5; font-size:14px; color:#1f2d3d;">
                          =
  MODIFICA ANAGRAFICHE                         </td>
                    =
</tr>
                    <tr>
                        <td style=3D"pad=
ding:10px 0; border-bottom:1px solid #edf1f5; font-size:14px; color:#5f6b7a=
;">
                            Categoria
                        </td>=

                        <td style=3D"padding:10px 0; border-bottom:1px s=
olid #edf1f5; font-size:14px; color:#1f2d3d;">
                          =
  Anagrafiche                        </td>
                    </tr>
  =
                  <tr>
                        <td style=3D"padding:10px =
0; border-bottom:1px solid #edf1f5; font-size:14px; color:#5f6b7a;">
    =
                        Priorit=C3=A0
                        </td>
   =
                     <td style=3D"padding:10px 0; border-bottom:1px solid #=
edf1f5; font-size:14px;">
                            <span style=3D"disp=
lay:inline-block; padding:6px 12px; border-radius:20px; background-color:#8=
e44ad; color:#ffffff; font-weight:bold;">
                               =
 Critica - sistema bloccato o fermo operativo                            </=
span>
                        </td>
                    </tr>
       =
             <tr>
                        <td style=3D"padding:10px 0; fo=
nt-size:14px; color:#5f6b7a;">
                            Data creazione=

                        </td>
                        <td style=3D"pad=
ding:10px 0; font-size:14px; color:#1f2d3d;">
                           =
 2026-03-27                        </td>
                    </tr>
    =
            </table>
            </td>
        </tr>
    </table>
=

    <div style=3D"background:linear-gradient(135deg, #36c6d3 0%, #5bc0de=
 100%); border-radius:12px; padding:18px 22px; margin-bottom:26px;">
    =
    <div style=3D"font-size:16px; font-weight:bold; color:#ffffff; margin-b=
ottom:6px;">
            Prossimi aggiornamenti
        </div>
      =
  <div style=3D"font-size:14px; line-height:1.6; color:#eefcff;">
       =
     Il nostro team prender=C3=A0 in carico la segnalazione e ti aggiorner=
=C3=A0 non appena ci saranno novit=C3=A0.
        </div>
    </div>
=

    <div style=3D"font-size:14px; color:#5f6b7a; line-height:1.7;">
  =
      Grazie per aver contattato il supporto.<br>
        <strong style=
=3D"color:#1f2d3d;">Team Assistenza</strong>
    </div>
</div>         =
           </td>
                </tr>

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                            Questa =C3=A8 una comunicazione automatica=
 inviata dal sistema.<br>
                            Si prega di non ris=
pondere direttamente a questa email.
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ttom -->
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                    <td style=3D"backgrou=
nd-color:#1f2d3d; padding:14px 32px; text-align:center; color:#b8c4d2; font=
-size:12px;">
                        =C2=A9 2026 My Application - Suppor=
to tecnico
                    </td>
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          =
  </table>
        </td>
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</table>

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