Message-ID: <c6c4cdd98c252badaf0c26cb7707c9c9@www.test.mscasl.it>
Date: Fri, 27 Mar 2026 09:24:33 +0000
Subject: Conferma Apertura Ticket
From: Supporto <assistenza@mediterservice.it>
To: fabrizio.fanelli@mediterservice.it
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Ciao fanellif,

la tua richiesta di assistenza =C3=A8 stata registrata =
correttamente.

Dettaglio ticket:
- ID Ticket: #15
- Oggetto: TICKE=
T=20
- Categoria: Impostazioni
- Priorit=C3=A0: Critica - sistema bloccat=
o o fermo operativo
- Data creazione: 2026-03-27

Il nostro team pren=
der=C3=A0 in carico la segnalazione e ti aggiorner=C3=A0 non appena ci sara=
nno novit=C3=A0.

Grazie,
Team Assistenza

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-8">
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    <title>Conferma Apertura Ticket</title>
    </head>
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tyle=3D"margin:0; padding:0; background-color:#eef2f7; font-family:Arial, H=
elvetica, sans-serif; color:#2c3e50;">

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dth=3D"100%" cellspacing=3D"0" cellpadding=3D"0" border=3D"0" style=3D"back=
ground-color:#eef2f7; margin:0; padding:30px 0;">
    <tr>
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align=3D"center">
            <table role=3D"presentation" width=3D"680" =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0" style=3D"width:680px; max-=
width:680px; background:#ffffff; border-radius:14px; overflow:hidden; box-s=
hadow:0 8px 28px rgba(32, 45, 64, 0.12);">
               =20
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     <!-- Header -->
                <tr>
                    <td style=
=3D"background:linear-gradient(135deg, #1f2d3d 0%, #2f4054 100%); padding:2=
4px 32px;">
                        <table role=3D"presentation" width=3D=
"100%" cellspacing=3D"0" cellpadding=3D"0" border=3D"0">
                =
            <tr>
                                <td align=3D"left" style=
=3D"color:#ffffff; font-size:26px; font-weight:bold; letter-spacing:0.5px;"=
>
                                    My Application                     =
           </td>
                                <td align=3D"right" styl=
e=3D"color:#7fe0ea; font-size:13px; font-weight:bold; text-transform:upperc=
ase;">
                                    Assistenza
                 =
               </td>
                            </tr>
                =
        </table>
                    </td>
                </tr>

 =
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               =
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                <tr>
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                    <td style=3D"padding:36px 32px 24px 32px; background-co=
lor:#ffffff;">
                       =20
<div style=3D"margin:0; padding=
:0;">
    <div style=3D"font-size:28px; font-weight:bold; color:#1f2d3d; =
margin-bottom:10px;">
        Ticket aperto con successo
    </div>
=

    <div style=3D"font-size:15px; color:#5f6b7a; line-height:1.7; margin=
-bottom:28px;">
        Ciao <strong>fanellif</strong>,<br>
        la =
tua richiesta di assistenza =C3=A8 stata registrata correttamente nel siste=
ma.
    </div>

    <table role=3D"presentation" width=3D"100%" cells=
pacing=3D"0" cellpadding=3D"0" border=3D"0" style=3D"margin-bottom:26px;">=

        <tr>
            <td style=3D"background-color:#f7f9fc; border=
:1px solid #e6ebf1; border-radius:12px; padding:24px;">
                <=
div style=3D"font-size:13px; color:#8a94a3; text-transform:uppercase; lette=
r-spacing:0.8px; margin-bottom:14px;">
                    Dettaglio tick=
et
                </div>

                <table role=3D"presentatio=
n" width=3D"100%" cellspacing=3D"0" cellpadding=3D"0" border=3D"0">
     =
               <tr>
                        <td style=3D"padding:10px 0; =
border-bottom:1px solid #edf1f5; width:38%; font-size:14px; color:#5f6b7a;"=
>
                            ID Ticket
                        </td>=

                        <td style=3D"padding:10px 0; border-bottom:1px s=
olid #edf1f5; font-size:14px; color:#1f2d3d; font-weight:bold;">
        =
                    #15                        </td>
                    =
</tr>
                    <tr>
                        <td style=3D"pad=
ding:10px 0; border-bottom:1px solid #edf1f5; font-size:14px; color:#5f6b7a=
;">
                            Oggetto
                        </td>=

                        <td style=3D"padding:10px 0; border-bottom:1px s=
olid #edf1f5; font-size:14px; color:#1f2d3d;">
                          =
  TICKET                         </td>
                    </tr>
      =
              <tr>
                        <td style=3D"padding:10px 0; b=
order-bottom:1px solid #edf1f5; font-size:14px; color:#5f6b7a;">
        =
                    Categoria
                        </td>
           =
             <td style=3D"padding:10px 0; border-bottom:1px solid #edf1f5; =
font-size:14px; color:#1f2d3d;">
                            Impostazioni=
                        </td>
                    </tr>
               =
     <tr>
                        <td style=3D"padding:10px 0; border-bot=
tom:1px solid #edf1f5; font-size:14px; color:#5f6b7a;">
                 =
           Priorit=C3=A0
                        </td>
                =
        <td style=3D"padding:10px 0; border-bottom:1px solid #edf1f5; font-=
size:14px;">
                            <span style=3D"display:inline-bl=
ock; padding:6px 12px; border-radius:20px; background-color:#8e44ad; color:=
#ffffff; font-weight:bold;">
                                Critica - si=
stema bloccato o fermo operativo                            </span>
     =
                   </td>
                    </tr>
                    =
<tr>
                        <td style=3D"padding:10px 0; font-size:14px;=
 color:#5f6b7a;">
                            Data creazione
          =
              </td>
                        <td style=3D"padding:10px 0; =
font-size:14px; color:#1f2d3d;">
                            2026-03-27  =
                      </td>
                    </tr>
                <=
/table>
            </td>
        </tr>
    </table>

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yle=3D"background:linear-gradient(135deg, #36c6d3 0%, #5bc0de 100%); border=
-radius:12px; padding:18px 22px; margin-bottom:26px;">
        <div style=
=3D"font-size:16px; font-weight:bold; color:#ffffff; margin-bottom:6px;">=

            Prossimi aggiornamenti
        </div>
        <div style=
=3D"font-size:14px; line-height:1.6; color:#eefcff;">
            Il nost=
ro team prender=C3=A0 in carico la segnalazione e ti aggiorner=C3=A0 non ap=
pena ci saranno novit=C3=A0.
        </div>
    </div>

    <div st=
yle=3D"font-size:14px; color:#5f6b7a; line-height:1.7;">
        Grazie p=
er aver contattato il supporto.<br>
        <strong style=3D"color:#1f2d3=
d;">Team Assistenza</strong>
    </div>
</div>                    </td>=

                </tr>

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tema.<br>
                            Si prega di non rispondere direttam=
ente a questa email.
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=
                        =C2=A9 2026 My Application - Supporto tecnico
   =
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   =
     </td>
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</table>

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